Shipping Policy

Since Cerebrum offers digital products, such as study material, test series, and question banks, there is no physical shipping involved. However, we outline the following policies to ensure transparency in the delivery of digital goods.

1. Product Delivery

All digital products will be delivered electronically through the app. After completing a purchase, the content will be accessible immediately under your account. If there is any delay or issue with access, please contact our support team at “help@cerebrumpgprep.co.in”

2. Download and Access Restrictions

Purchased digital content is available for download or access within the app. The access duration depends on the type of subscription or purchase you have selected.

3. Access Issues

If you face any issues accessing the purchased material, such as download failure or corrupted files, please reach out to our customer support for assistance. We aim to resolve any issues within 24-48 hours.